Cookie Policy

1. Introduction

This Cookie Policy explains how Stones Property Maintenance Ltd ("we", "our", or "us") uses cookies and similar technologies when you visit our website. This policy should be read alongside our Privacy Policy.

By using our website, you consent to our use of cookies in accordance with this Cookie Policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

• Cookie Consent: Remembers your cookie preferences
• Session Management: Maintains your session while browsing
• Security: Helps protect against fraud and abuse

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Google Analytics: Tracks website usage and visitor behavior
• HubSpot Analytics: Monitors form submissions and user interactions
• Performance Monitoring: Measures website performance and speed

3.3 Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

• HubSpot Marketing: Personalizes content and tracks conversions
• Retargeting: Shows relevant ads based on your interests
• Social Media: Enables social media sharing and tracking

4. Third-Party Cookies

4.1 HubSpot

We use HubSpot for customer relationship management, marketing automation, and customer support. HubSpot may set cookies to:

• Track form submissions and user interactions
• Personalize content and marketing messages
• Analyze website performance and user behavior
• Provide customer support through chat widgets

4.2 Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics cookies help us:

• Count page visits and unique visitors
• Analyze traffic sources and user behavior
• Measure website performance and speed
• Identify popular content and pages

4.3 Other Third-Party Services

We may use other third-party services that set cookies, including:

• Social media platforms (for sharing buttons)
• Payment processors (for secure transactions)
• Content delivery networks (for faster loading)

5. Cookie Duration

5.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used to maintain your session while browsing our website.

5.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and provide a better user experience.

5.3 Third-Party Cookie Duration

Third-party cookies (such as those from HubSpot and Google Analytics) have their own duration settings, which are typically between 30 days and 2 years.

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block all cookies
• Set preferences for different types of cookies

6.2 Our Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept all cookies
• Manage your cookie preferences
• Decline non-essential cookies

6.3 Third-Party Opt-Outs

You can opt out of third-party cookies:

• Google Analytics: Use the Google Analytics Opt-out Browser Add-on
• HubSpot: Contact us to opt out of HubSpot tracking
• Social Media: Adjust your social media privacy settings

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

• Forms may not work correctly
• Personalized content may not be available
• Some website features may be limited
• Analytics data may be incomplete

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: